Terms of service

OVERVIEW

OVERVIEW

This website is operated by Onyx Signature Creations. Throughout the site, the terms “we”, “us” and “our” refer to Onyx Signature Creations. Onyx Signature Creations offers this website, including all information, tools and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to the Terms. You can review the most current version at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., who provide us with the e-commerce platform that enables us to sell our products and services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your province or country of residence, or that you are the age of majority and have given us your consent to allow your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor violate any South African laws (including copyright laws) in your use of the Service.
You must not transmit any malicious code or viruses. A breach of any Terms may result in immediate termination of Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that your content (excluding credit card information) may be transferred unencrypted across networks or platforms. Credit card details are always encrypted during transmission.
You agree not to duplicate, copy, sell, resell or exploit any part of the Service without our written consent.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. The material is for general information and should not be solely relied upon for decision-making.

We may modify site content at any time without obligation to update. You agree it’s your responsibility to monitor changes.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices are subject to change without notice. We may modify or discontinue the Service at any time without liability.

SECTION 5 - PRODUCTS OR SERVICES

Products/services may be available online only and in limited quantities. Returns or exchanges are subject to our Return Policy.

We do our best to accurately display product colours/images but cannot guarantee screen accuracy.

We reserve the right to:

  • Limit sales by person, region or jurisdiction

  • Limit quantities

  • Modify or discontinue products

We do not guarantee that product quality or services will meet your expectations.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

We reserve the right to reject any order. We may limit or cancel quantities per customer, per household, or per order.

You agree to provide accurate billing and account information and to keep it updated for successful transactions.
See our Returns Policy for further details.

SECTION 7 - OPTIONAL TOOLS

We may give you access to third-party tools which we do not monitor or control.
Use of these tools is at your own risk and discretion.

New features or services will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our site may contain links to third-party websites. We are not responsible for third-party content, practices, or transactions. Please review third-party policies before engaging with them.

SECTION 9 - USER COMMENTS, FEEDBACK AND SUBMISSIONS

You agree that we may use any comments or content you send us (e.g., suggestions or reviews) without restriction or compensation.
We may remove or edit content that violates our terms, infringes rights, or is deemed objectionable.

You are responsible for the content you submit, and it must not violate any laws or third-party rights.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be errors or omissions in product information or pricing. We reserve the right to correct or update such information without prior notice.

We are not obligated to update any content except as required by South African law.

SECTION 12 - PROHIBITED USES

You may not use the site for any unlawful or prohibited activity, including but not limited to:

  • Infringing intellectual property

  • Spamming or phishing

  • Discriminatory or harmful conduct

  • Uploading malicious code
    We reserve the right to terminate your use for any prohibited activity.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, error-free service.
The site and services are provided “as is” and “as available” without warranties of any kind.

In no event shall Onyx Signature Creations or its affiliates be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Onyx Signature Creations and its affiliates from any claim or demand, including legal fees, arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 - SEVERABILITY

If any provision of these Terms is found unenforceable, the rest will remain valid and enforceable.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by either party.
We may terminate your access without notice if you violate these Terms. You will remain liable for outstanding payments up to the termination date.

SECTION 17 - ENTIRE AGREEMENT

These Terms, along with our policies, constitute the full agreement between you and Onyx Signature Creations regarding the Service.

SECTION 18 - GOVERNING LAW

These Terms and any related agreements shall be governed by and construed in accordance with the laws of the Republic of South Africa.

SECTION 19 - CHANGES TO TERMS

You can review the most current version of the Terms at any time on this page.
We reserve the right to update or change these Terms. Your continued use of the site after changes means you accept the revised Terms.

SECTION 20 - CONTACT INFORMATION

For questions about the Terms of Service, please contact us at:
 info@onyxsignaturecreations.co.za
Onyx Signature Creations, South Africa